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InterPlan Program Operations Manager | Blue Shield of California | Redding, CA

Transformation is the opportunity

Blue Shield of California is the third largest health plan in California, with about $7.5 billion in revenue. Our mission is to ensure Californian's access to high-quality health care at a reasonable price.

Join Blue Shield of California and grow your career with a leader that's stirring up a change.
  • This position is responsible for the preparation and management of goals, objectives, budgets and results for two functional areas that include both claims processing and customer service. Manages leadership team to ensure efficient operations within performance standards, corporate policies, regulatory guidelines and budget parameters.
  • Establishes operational objectives for department or functional area and participates with other managers to establish group objectives.
  • Responsible for department results in terms of planning, cost and methods.
  • Provides developmental and training opportunities for team members; monitors ongoing performance; communicates expectations and results on a regular basis; maintains good communications within unit.
  • Participates in the development and implementation of the annual budget and manages costs to ensure compliance.
  • Manages personnel matters such as resource planning, hiring, training, performance evaluation, corrective counseling and termination.
  • BA degree and five years related leadership experience and/or training, or equivalent combination of education and experience.
  • Excellent human relations and verbal/written communication skills.
  • Knowledge of on-line systems and flow of information in a high volume production environment.
  • Knowledge of health care operations and broad understanding of the industry.
  • Must be able to influence decision making both internally and externally.
  • Demonstrated ability to manage projects.
  • This position will require coordinating activities with multiple vendors, partner Plans and clients to ensure desired outcomes based on business priorities.

Blue Shield of California is an Equal Opportunity Employer.

Our comprehensive benefits begin on your first day with medical, dental and vision coverage; 20 days PTO annually; 9 paid holidays; matching 401(k); and company pension.

Blue Shield of California is an Equal Opportunity Employer.

An Independent Member of the Blue Shield Association.

Blue Shield of California

To apply for this position, please copy and paste the following link into your browser address bar:

http://blueshieldca.contacthr.com/10408486

or submit your resume and salary requirements through our homepage at

http://blueshieldca.kenexa.com/blueshieldcav36/external/jobdesc.asp?ID=90503



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